Allow me to set the scene.
- At Burt Hill we encourage and keep multiple local files when working on a workshare project. This has come in use multiple times, and for multiple reasons. We usually suggest that a user maintain a week's worth, and sequentially overwrite the files.
- A project team has been working diligently to their deadline. Annotating views, drawing details, setting up sheets, running check prints.
- They're busy working the weekend, 12 hour days to meet their Monday evening print deadline.
The first step, was to figure out what could be done in the short term to deal with the problem. This is where our rule about multiple local files came in handy the first time. Team members were able to immediately start rescuing views by opening old local files and copying/pasting the missing Keynote Tags from old to current.
The next step was to figure out what happened to the Keynote tags, needless to user error was the primary suspect, but, whose error, and when? How many times have we all worked on large Revit projects, and had something "go missing" or something was "deleted" and we are left to wonder, what, who, when, how... Well one of our top users decided to track down what happened.

Once he had an idea of where to look more specifically is where the journal files became useful. With some sense of the approximate time to look for, our investigator used the find command to look for keynotes. What he eventually found was this in a journal file...

While it took the lead investigator a good chunk of his day to sort through all the related files. It was needless to say quite useful to determine what had happened, most importantly, to help assure it doesn't happen again. While the copies of files, and back-ups helped with restoring the missing work, and helped to narrow down the time period in which the mistake happened, without the user's journal file there would have been no way to so clearly identify the culprit.
Check back at the end of this week (or beginning of next), for the my wrap up on journal files.
No comments:
Post a Comment